Privacy Policy
Dad's Home Services · Effective date: October 19, 2026
Dad's Home Services ("we," "us," "our") provides heating, cooling, insulation, and indoor air quality services throughout the Dallas–Fort Worth area. This Privacy Policy explains what information we collect when you use our website at trustdads.com, message us, call us, or text us, how we use that information, and the choices you have.
Information we collect
We collect information that you provide directly to us when you:
- Submit a contact, quote, or appointment request form on our website (name, phone number, email, service address, ZIP code, and a description of the work you need).
- Call us, text us, or message us about service.
- Book online through our scheduling software.
- Sign up for our membership program.
We may also automatically collect limited technical information when you visit our website (such as IP address, browser type, and pages viewed) for security and basic analytics.
How we use your information
We use the information you provide to:
- Respond to your questions, quote requests, and service inquiries.
- Schedule, confirm, and coordinate service appointments.
- Create and manage your customer and job records in our scheduling software.
- Contact you about your appointment, follow up after service, or share important service-related updates.
- Process payments and provide receipts.
- Improve our services and website.
We do not sell or rent your personal information. Advertising measurement on this website is described below.
SMS / text messaging
Mobile information is never shared with third parties for marketing or promotional purposes. No mobile information (including your phone number, SMS opt-in status, or text message content) will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that support our services (such as customer support, scheduling software, or messaging platforms) is permitted only to the extent necessary to provide those services. All other categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.
If you provide your phone number through our website, by calling us, or by texting us, you may receive text messages from Dad's Home Services about your service request, appointment confirmations, follow-ups, and customer support. By providing your phone number or by checking the SMS consent box on our contact form, you consent to receive such messages.
- Message frequency: varies based on your interaction with us (typically appointment-related).
- Message and data rates may apply depending on your mobile carrier and plan.
- To opt out: reply STOP at any time to unsubscribe from text messages.
- For help: reply HELP or contact us at the details below.
- Consent is not a condition of purchasing any services from Dad's Home Services.
How we share your information
We share your information with service providers that help us operate our business:
- Housecall Pro, our field-service scheduling software, to create your customer record and book your appointment.
- Our messaging and call-tracking providers, which help us send appointment-related texts and route incoming calls.
- Payment processors to process payments for completed services.
These providers are permitted to use your information only to provide services to us. We may also disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Dad's Home Services, our customers, or others.
Data retention
We keep your information for as long as needed to provide service to you and to meet our legal, accounting, and tax obligations. You may request deletion of your personal information at any time by contacting us at the details below.
Your choices and rights
You may request access to, correction of, or deletion of your personal information by contacting us. You can also:
- Stop receiving text messages from us at any time by replying STOP.
- Ask us not to call you at a particular number.
- Request a copy of the personal information we have about you.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Advertising measurement
This website uses the Meta Pixel and an OpenAI ads measurement pixel. They record that a page was viewed, and they can record a phone click, a form submission, or a booking click.
For advertising measurement, Dad's Home Services may share hashed contact information (your email address or phone number) and booking or job events with Meta and OpenAI. This may be "targeted advertising" under the Texas Data Privacy and Security Act.
To opt out of this ad data sharing, email askdad@trustdads.com or call 214-870-2358. Tell us you want to opt out, and include the email address or phone number you used.
Text-message opt-in data and the content of your text messages are not part of that sharing. Those stay covered by the SMS section above.
Contact us
Dad's Home Services
Email: askdad@trustdads.com
Phone: 214-870-2358
Website: https://trustdads.com
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top reflects the latest version. Continued use of our services after an update constitutes acceptance of the revised policy.